The following terms and conditions govern all use of the website (and the other websites linked to it including and all Cassandra James Ltd services, events and products.

Please read these terms of use carefully before you access or use the site. By accessing or using the site or purchasing any service or product, you indicate that you accept and agree to abide by these terms and conditions. If you do not agree to these terms, you do not have permission to use this site, or access any service or product.


We may revise these terms and conditions at any time. You should check this webpage from time to time to see the current terms and conditions, because these are binding for you. Your continued use of the website indicates your acceptance of these changes. Some of these terms and conditions may be superseded on particular pages of this website, and in this event it will be stated on those pages.

Website Access

You can access most parts of this website without registering your details with us, however certain areas of this website are only open to you once you register, by signing up with your name, email and country of residence.

Website Content

Content on this website is provided for education and information purposes only. Information is not intended to replace advice from your doctor or other registered health professional. All users and clients are urged to always seek advice from a registered health care professional for diagnosis and answers to their medical questions. We have not reviewed the content on other websites, made available through links on this website. We have no control over non-Cassandra James Ltd websites, and do not represent or imply that we endorse such website or webpage.

Visitor Content Contributions

If you comment on a Cassandra James Ltd blog, or post any material to any part of this website (including website links), you are entirely responsible for the content of, and any harm resulting from, that content. This content may include, but is not limited to, text, graphics, audio files or computer software. By making content available, you warrant that:
a) downloading, copying and use of this content does not infringe any proprietary rights of any third party, nor infringe any third-party licenses. You will do everything necessary to advise end-users of any required terms of use for third-party material;
b) if your employer has rights to the intellectual property you make, you have received permission from your employer to make that content available, or you have secured a waiver as to your employer’s rights in that content;
c) the content does not contain any malware, viruses, Trojan horses or other harmful or destructive content;
d) the content is not spam, or machine or automatically-generated. Any commercial content posted must be pre-approved by a representative of Cassandra James Ltd. The content is not designed to boost the search engine rankings of third parties, or to further unlawful acts (including phishing), or mislead recipients as to the source of the material (such as spoofing);
e) The content is not libellous or defamatory, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party;
f) the content is not getting advertised via unwanted electronic messages such as spam links on newsgroups, email lists, other blogs or websites, and similar unsolicited promotional methods;
g) the content, your specified URL or username, is not named in a manner that misleads your readers into thinking you are another person or company; and
h) in the case of content that includes computer code, you have accurately categorised and described the type, nature, uses and effects of the materials, whether specifically requested to or not.

Without limiting any of the above representations or warranties, Cassandra James Ltd has the right, in its sole discretion, to (a) refuse or remove any content that, in its reasonable opinion, violates any Cassandra James Ltd policy or is in any way harmful or objectionable, or (b) terminate or deny access to and use of the website to any individual or entity for any reason, in Cassandra JamesLtd’s sole discretion. You have no right to dispute the removal of any content you placed on this website.

Responsibility for Visitor Content

Cassandra James Ltd has not reviewed, and cannot review, all material, including computer software, posted to this website. It therefore cannot be responsible for that materials’ content, use or effects. By operating the website, Cassandra James Ltd does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. The Website may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. The Website may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. Cassandra James Ltd disclaims any responsibility for any harm resulting from the use by visitors of the Website, or from any downloading by those visitors of content there posted.

Copyright and Intellectual Property

Cassandra James Ltd is the sole owner of all information collected on this site. All the information, contents, text, images are the property of Cassandra James Ltd, and may not be copied, reproduced, republished, posted, transmitted, or distributed in any way without our express, advance, written consent.

Just as we ask you to respect our intellectual property, so do we respect the intellectual property of others. If you believe that material available on this website infringes another person’s intellectual property, please get in touch with us at info(at) We will respond to such notices as required or appropriate.

You are permitted to print and download extracts from this website for your own use under these conditions:
(a) no documents or related graphics on this website are modified;
(b) the graphics on this Website are not used separately from their text; and
(c) any of our copyright and trade mark notices and this permission notice appear in all copies.
Except for personal use, no part of this website may be reproduced in any other website without our prior written permission.

Disclaimer of Warranties

This website is provided ‘as is’. Cassandra James Ltd and its suppliers and licensors disclaim all warranties of any kind, express or implied. Cassandra James Ltd makes no warranty that the website will be error-free, or that access to it will be uninterrupted. You understand that you access and use this website at your own discretion and risk.

Limitation of Liability

In no event will Cassandra James, or its suppliers and licensors, be liable with respect to any subject matter of this agreement, under any contract, negligence, strict liability or other legal or equitable theory for: (a) any special, incidental or consequential damages, (b) for interruption of use or loss or corruption of data, (c) the cost of procurement or substitute products or services, or (d) for any amounts that exceed the fees paid by you to Cassandra James Ltd under this agreement during the twelve (12) month period prior to the cause of action. Cassandra James Ltd shall have no liability for any failure or delay due to matters beyond its reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.


You agree to indemnify and hold harmless Cassandra James Ltd, its contractors and licensors, and its respective directors, employees and agents, from and against any claims and expenses, including solicitors’ and court fees, arising out of your use of the website, including but not limited to due to your violation of this agreement.

Force Majeure

The Company (Cassandra James Ltd) shall not be in breach of these Terms & Conditions if there is any total or partial failure of performance by it of its promises, duties and obligations under these Terms & Conditions occasioned by any act of God, fire, act of government or state, war, civil commotion, embargo, pandemic, prevention from or hindrance in travel, or in being able to meet up, or to perform or supply any agreed services or event, and any other reason beyond the reasonable control of the Company (each a Force Majeure Event). If the Company is unable to perform its duties and obligations under these Terms & Conditions as a direct result of the effect of a Force Majeure Event, it will give written notice to the Client/ Member of the inability, stating the Force Majeure Event in question. The operation of these Terms & Conditions will be suspended for the period (and only during the period) during which the Force Majeure Event continues. Promptly upon the Force Majeure Event ceasing to exist, the Company write and give notice to the Client/Member of this fact.


This agreement, and any access and use of the website, will be governed by the laws of England. Any disputes arising out of this agreement or website will take place in the state and federal courts in Bristol, England. Any arbitration relating to copyright infringement will take place in Bristol, England, in the English language. If any part of this agreement is held to be unenforceable, this does not affect any other part of the agreement. A waiver of any part of this agreement in a particular instance does not waive that part for any subsequent instances.


As an AcuEnergetics® practitioner, Cassandra James does not diagnose, prescribe for, or claim to cure, any human disease. The diagnosis and treatment of disease is solely within the license of the medical profession. While AcuEnergetics® can be used entirely on its own, it is not intended as a substitute for medical or psychological diagnosis and treatment. If you know or suspect that you have a condition which may warrant the care of a licensed medical professional, you should see one as soon as possible.
• AcuEnergetics® is compatible with, and does not interfere with, most orthodox, or complementary medical treatments. You can, depending upon the circumstances, choose to benefit from more than one discipline.
• As we consider that only the body can heal itself,AcuEnergetics® treatments are offered as a way to help the body re-establish its normal balance, and healthy, pain-free bodily functions. Cassandra Punita James offers energy treatments, wellness balances, meditation, life & emotional balance guidance and will give you support to assist you to function, physically and emotionally, at an optimal level.
• If you are currently taking medication and you wish to discontinue it, you should consult a physician about this. If you decide to stop the medication without the approval of a physician, you assume full responsibility for this decision.
• Cassandra Punita James is not a physician or a nurse. Rather, she is a highly skilled guide and SeniorAcuEnergetics® practitioner of over 12 years clinical experience. (Cassandra Punita James acquired her full accreditation from the AcuEnergetics® School in Sydney, Australia.) You agree to notify her of all your known medical conditions and injuries, and agree to inform her of any changes in your health and medical condition. You understand that there shall be no liability on her part should you forget to do so.

Work with Cassandra Punita James also helps you to take care of your whole self (mindset, emotional wellbeing and physical body) and this involves you taking responsibility for yourself. In these you can learn how to develop balance in yourself and your life, and doing this can reduce the chance of health problems developing in the future. Cassandra Punita James will work with you to help you live a life that is physically and emotionally in flow.

By booking an appointment/program/retreat with CassandraPunita James, you are saying that you understand the above information, and will abide by the conditions.

Payment for all Services

Clinic Sessions & Clinic Programs:

There are several payment options for Clinic Sessions.
Cash is accepted (in advance, or on the day of the session).
They can also be paid by credit card, cheque or direct bank deposit (in advance).

If you sign up for a Clinic Session package, this must be used within the time agreed when booking. Prices are liable to change at any time, but these changes will not affect any confirmed bookings or purchases.

Intensives, Retreats, Events and 3-6 Month VIP Programs:

These events can be paid for though our Merchant facility, or by bank transfer or cheque. They are to paid in full at the time of booking unless another arrangement is offered. Installments are possible under certain circumstances, please contactinfo(at) for the details.

VAT is not chargeable on any of our Products or Services. However, if in the future VAT becomes chargeable, all prices will be treated as exclusive of VAT, and VAT will be charged in addition.

Clinic Sessions – Cancellations, Missed appointments & Late Arrivals:

A booking is confirmed once Cassandra James Ltd and the client have agreed on a date, time, duration and location for a treatment.

Regarding session treatments:

If a cancellation is made more than 48 hours before a treatment at a clinic, then the client will not be charged. If a client misses or cancels an appointment, giving less than 48-hours notice, then the full payment for the session will still be due, except in certain circumstances where Cassandra Punita James, at her discretion, may reduce or waive the fee. Full payment for missed appointments must be made within 24 hours of the cancelation.
If you are unable to attend a session you may send someone else for your appointment time.

Cassandra James Ltd has the right to cancel an appointment without notice if the room or environment is unsuitable for the treatment to be provided, or if the therapist is taken ill.

Due to Cassandra Punita James’ other clinic commitments, treatments will end at the scheduled time. Therefore, a client who arrives late will have their treatment time reduced by the number of minutes they arrived late. The treatment will finish at the pre-agreed time. The full cost of the treatment booked will still be payable by the client.

VIP Programs, Retreats, Intensives & Events:

Once you have booked in and paid the deposit, or the full amount, for an event, retreat or program, then you are committed to attending the event you have booked in for.

You can change the date of the event with up to four weeks in the UK (or six weeks in any other country) four week’s notice in the UK, or six in other countries, (though no less than two weeks) this will only be possible at Cassandra James’ discretion and you will be charged a 10% fee (of the total event price) for rebooking to cover expenses. Otherwise event dates are fixed and cannot be changed less than four/six weeks after they are booked and confirmed in writing by Cassandra James Ltd. These can be transferred to another person. If you do have an emergency that may affect you attending, please write to Cassandra James ASAP regarding this. Last minute changes are at her discretion.

If you purchase an event, retreat or program and it includes course materials, these materials will only be made available to and accessed by you. You must not make available, copy, distribute, sell, broadcast or otherwise supply in any medium or manner these materials (or any part of them) to any third party.

Personal possessions are the sole responsibility of the client. We accept no responsibility or liability for any items that are lost, damaged or stolen at a Cassandra James Ltd retreat, event or treatment.

We accept no liability for personal damage, injury or illness suffered during your stay, or during your travel to or from, a Cassandra James event, retreat or treatment.

We reserve the right to alter the itinerary of any retreat or event, upon giving you prior written notice before the due arrival date. We reserve the right to change the time or date of bookings if a teacher or practitioner suffers an accident or illness, or cancels, or if an event outside our control occurs. If this happens we will inform you as soon as is practically possible.

Alternative dates will be offered, however if we cancel a retreat or event we are not responsible for any incidental expenses that you may have incurred as a result of your booking, such as accommodation arrangements or non-refundable flights etc.

When attending one of our events or retreats, we recommend that all customers have adequate travel insurance that covers cancellation, curtailment, personal liability, accident or illness, and loss of luggage and personal effects.

You consent to us using images of you taken during events and retreats (apart from Private VIP Retreats and Clinic Sessions where photos will only be taken with your approval) for advertising and promotional purposes in any medium we choose. You grant us a perpetual, royalty-free, worldwide, irrevocable license to use such images for publicity and promotional purposes.


We strive to provide you with the best possible service. However, if you have any complaints or concerns, please contact Cassandra at cassandra (at) For any issue relating to sessions or programs, or if you have a technical or website issue, please contact info (at)


While every attempt has been made to verify the information provided on this website, neither the authors nor the owners assume any responsibility for errors or omissions. We may make changes to the material on this website, or to the products and prices described in it, at any time without notice.

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